Troubleshooting |
V1.70a |
Most of the issues are caused by wrong settings, empty batteries or disconnected/broken cables.
This troubleshooting guide will not explain the search for errors on external devices and cables.
Check available network bandwidth
Check the ability of your device, if necessary reduce resolution and bandwidth
In standby mode, the LAN interface is powered off, try Wake on LAN.
Check network connection (settings and cabling).
Check settings of external and personal firewall and allow all required services and ports.
To clear cached information in your network infrastructure, reboot the units for a fresh registration.
Check the batteries
Check the range, short the distance / nothing in between Visualizer and remote control
Check available network bandwidth
Check the streaming settings and may reduce the resolution.
Check the bandwidth of the network.
Count the number of connected devices.
Use extension cable.